Privacy Policy

Estrada Car Rentals (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or contact us in person or online.

Information We Collect

• Personal information such as your name, address, phone number, email address, driver’s license, and payment details.
• Rental details, including vehicle type, rental dates, insurance information, accident details (if applicable), and customer preferences.
• Information received from insurance companies related to claims, coverage, and replacement vehicles.
• Technical information, such as IP address, browser type, and device information when you use our website.

How We Use Your Information

• To process rental bookings, accident replacement, and courtesy vehicle requests.
• To communicate with you about your rental, insurance claims, coverage, billing, delivery, and pickup arrangements.
• To improve our services, fleet management, and customer experience.
• To comply with legal, regulatory, and insurance requirements.

Information Sharing

• We may share your information with insurance companies, affiliates, service providers, and regulatory authorities as needed to provide our rental services and fulfill legal obligations.
• We do not sell or rent your personal information to third parties.

Data Security

• We use administrative, technical, and physical safeguards to protect your information.
• Only authorized personnel have access to your data.

Your Choices

• You may update or correct your personal information by contacting us.
• You may opt out of marketing communications at any time.

Children’s Privacy

• Our services are not intended for children under 18. We do not knowingly collect data from minors.

Contact Us

For questions or concerns about this Privacy Policy, contact us at info@estradacarrentals.ca or 1-855-4-ESTRADA.